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3
Packages awaiting dispatch
Overdue
2
Ship-by date has passed
Missing tracking
1
Add tracking numbers
Awaiting approval
4
Edits sent, waiting on client
Purchase confirmation
2
Clients ready to buy
Try-on feedback
3
Awaiting kept/return status

Today's Appointments

View calendar
10:00
AM
Sofia Marin FR
Virtual · Capsule refresh for winter layers
12:30
PM
Priya Desai VIP
In-person · Birthday dinner outfit + accessories
16:00
PM
Amelia Rhodes VIP US
Virtual · Tailored work edit + quiet luxury

Priority Actions

Add tracking for Amelia's Package #2
Due today · Missing tracking number
Dispatch Noura's Package #1
Ship-by date passed · 2 days overdue
Capture receipts for Amelia's Package #1
Due Dec 13 · 3 receipts pending
Confirm payment for Hannah's Edit
Due today · Awaiting bank transfer

High-Value Follow-ups

View all
NA
Noura Al-Hassan VIP
Last contact: 72 days ago
£24,100
Lifetime
AR
Amelia Rhodes VIP
Last contact: 16 days ago
£18,650
Lifetime
PD
Priya Desai VIP
Last contact: 2 days ago
£15,400
Lifetime

December 2025

Dormant VIPs

View all
HO
Hannah Okoye
119 days ago
ZC
Zara Campbell
164 days ago

Upcoming Celebrations

PD
Priya Desai
Birthday · Dec 13 (Tomorrow)
AR
Amelia Rhodes
Birthday · Jan 19
All Clients VIP International Dormant
AR

Amelia Rhodes VIP US

Last session: 5 days ago
Preferences saved 12 sessions I ship items
£18,650
Lifetime
12
Sessions
8
Packages
Style & Fit Notes
UK 8 · Minimalist · Loves neutrals & wide-leg trousers
Next Booking
Dec 14, 2pm
Milestone
Birthday in 8 days
Current Lookbook
Spring capsule edit

Fulfilment Mode

How do you handle purchases for this client?

Overview Details Sizes & Fit Style DNA Lifestyle & Events Milestones & Gifting History Notes & Media Tasks Activity Shipping

Style Summary

Quiet luxury, neutrals, tailoring, elevated basics. Prefers slightly oversized blazers; sensitive to wool itch. Loves The Row, Totême, COS, Vince.

Quick Notes

Has partner Daniel. Gift ideas: luxury candles, cashmere scarves, minimalist gold jewellery. Budget range: £250–£800 for gifts.

Quick Actions

WhatsApp
Create Edit
New Lookbook
Book Session

Contact Information

Email
amelia.rhodes@email.com
Phone
+1 212 555 0199
WhatsApp
+1 212 555 0199
Prefers WhatsApp

Client Basics

Birthday
January 19
Timezone
EST (New York)
City
New York, USA
Client Since
March 2023
VIP Tier
VIP · £18,650 lifetime

Budget Rules

Typical Spend Range
£800 – £3,000 per edit
Splurge Categories
Outerwear, investment bags, cashmere
Save Categories
Basics, T-shirts, everyday pieces

Buying Preferences

Loves
Natural fabrics Quiet luxury Oversized fits
Avoids
Itchy wool Logos Bright colors
Logo Tolerance
None - strictly no visible branding

Service Mode

This client receives shipped packages
Enable shipping tracking and fulfilment features
This client is international
Show customs and duties fields

Notes Timeline

Dec 12, 2025
Session notes
Discussed work capsule. Wants more structured blazers.
Nov 26, 2025
Holiday party edit
Loved the Totême blazer. Returned COS trousers (too long).
Oct 15, 2025
Fall refresh
Updated size notes - now prefers S in most brands.
Mar 8, 2023
First consultation
Initial style assessment. Quiet luxury direction confirmed.

Measurements

Top
S / UK 8
Bottom
26 / UK 8
Dress
UK 8 / US 4
Shoe
EU 38 / UK 5
Bust
86cm / 34"
Waist
68cm / 27"
Hips
94cm / 37"
Inseam
76cm / 30"
Fit Notes
Prefers slightly oversized blazers; sensitive to wool itch. Likes high-waisted trousers. Between sizes in Zara - go up.

Brand Fit Notes

BrandTopBottomNotes
The RowXS24Runs large
Totême3434True to size
COSS36Slightly oversized
ZaraM38Size up one
Reiss88UK sizing, true

Style Keywords

Quiet luxury Minimalist Elevated basics Scandinavian Tailored Relaxed fit Capsule wardrobe

Colour Palette

Neutrals only. No bright colours or pastels.

Avoid List

Bright colours Busy prints Synthetic fabrics Itchy wool Visible logos

Favourite Brands

The Row Totême COS Vince Theory Reiss Max Mara Arket

Uniform Formula

Work: Wide-leg tailored trousers + cashmere crew neck + structured blazer + minimal loafers
Weekend: Relaxed straight-leg jeans + oversized knit + trainers or flat mules
Evening: Silk midi dress or tailored jumpsuit + gold hoops + pointed heels

Location & Climate

City
New York, USA
Climate Notes
Four seasons. Needs pieces for NYC winters and humid summers. Travels to London 2-3x/year.

Work & Lifestyle

Occupation
Creative Director at design agency
Dress Code
Smart casual daily, polished for client meetings

Upcoming Events

Partner's Work Gala
Jan 15 · Black tie
Needs outfit
Board Presentation
Feb 8 · Power dressing
Noted
Friend's Wedding in Tuscany
May 22 · Outdoor, elegant
Noted

Key Dates

Birthday
January 19
Anniversary
June 3
Partner Name
Daniel (works in finance)
Partner Reminder
Allow partner to contact me for gift ideas

Gift Preferences

Loves
Luxury candles Cashmere accessories Gold jewellery Art books
Budget Range
£250 – £800

Gift Ideas / Wishlist

Timeline

Dec 12, 2025
Work Capsule Edit
Virtual session · 5 items · Active
Nov 26, 2025
Holiday Party Edit
In-person · 4 items · Completed · £1,240
Oct 15, 2025
Fall Refresh Lookbook
8 items sent · 5 approved
Sep 8, 2025
Work Wardrobe Audit
Virtual session · Capsule planning
Jul 20, 2025
Summer Essentials Edit
Virtual · 6 items · Completed · £890

Notes

Media & Inspiration

Tasks

Source blazer options from The Row
For work capsule edit
Overdue: Dec 10
Send lookbook for Jan gala outfit
Black tie event
Due: Dec 20
Follow up on holiday party outfit
Confirmed purchase
Done
Birthday gift reminder for Daniel
Partner's input requested
Due: Jan 12

Communication History

Timeline of WhatsApp messages and interactions with this client.

Shipping Addresses

Home Default
Amelia Rhodes
125 W 23rd St, Apt 12B
New York, NY 10011
United States
+1 212 555 0199
Office
Amelia Rhodes
450 Park Avenue, Floor 12
New York, NY 10022
United States

International Shipping Details

Country
United States
Currency
USD ($)
Preferred Courier
DHL Express
Customs Notes
Duties Paid By
Client handles import duties (DDP not required)

Shipping Preferences

Preferred Speed
Express (2-3 days)
Ship-by Preference
Always ship by requested date
Signature Required
Insurance Preferred
Always insure packages over £500
Proof of Shipment
AllTodayUpcomingPast
ClientDateTypeFocusStatus
SM
Sofia Marin
France
Dec 12VirtualWinter layers capsuleToday
PD
Priya Desai
London
Dec 12In-personBirthday dinner outfitToday
AR
Amelia Rhodes
New York
Dec 12VirtualWork capsule + quiet luxuryToday
NA
Noura Al-Hassan
Dubai
Nov 28VirtualEvent season piecesCompleted
ActiveDraftCompleted
EditClientItemsPackagesFulfilmentStatus
All Ready Overdue Shipped Delivered
Package Client Edit Destination Courier Ship-by Status Tracking Cost

Shipping Checklist

Confirm shipping address
Add customs notes
Photograph items
Print shipping label
Dispatch package
Add tracking number
Confirm delivery

Work Capsule

AR
Amelia Rhodes
VIP US Active
Items 5 Approvals Packages 2 Notes Payments

Client Responses

The Row Blazer
Approved Dec 10
Approved
Totême Trousers
Approved Dec 10
Approved
COS Sweater
Sent Dec 11
Awaiting
Vince Dress
Approved Dec 8
Approved
Arket Loafers
Approved Dec 8
Approved

Activity

Edit Notes

Payment Summary

Items Total
£3,260
Shipping
£97
Styling Fee
£150
Total
£3,507

Payments Received

Deposit
Bank transfer · Dec 8
£500
Items Payment
Bank transfer · Dec 11
£2,760
Balance Due: £247
AllSentDraft

Spring Capsule

Amelia Rhodes · 8 items · Sent Dec 10

3 Loved2 Maybe1 Pass

Event Season Picks

Noura Al-Hassan · 12 items · Sent Dec 8

5 Loved4 Maybe3 Pass

Birthday Edit

Priya Desai · 6 items

Draft

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